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An insight into the Hospitality Management Programme
Starry Suen participated on the hospitality programme arranged by european internships. Let`s see what she thought of her time in spain as she reflects back on her experience working in a hotel in the basque country:
"My name is Starry Suen and joined the hospitality management program from Instituto Hemingway in Bilbao, Spain. Before coming to Spain, I couldn`t speak Spanish at all. So I took the spanish course at Hemingway for three months first. After three months of learning, I could speak and understand the phrases and expressions relating to normal things happening around me.
For the hospitality management program, the aim is to offer an experience for learning spanish and living with a new culture whilst working for a hotel. I was placed to work in the hotel Etxegana. It is located on a Mountain, near the village of Zeanuri. The hotel is surrounded by a natural landscape, the Gorbea Natural Park in the heart of the Basque Country. The view and the area is very beautiful and peaceful. It is a place for relaxing and enjoying the weekend.
The hotel is run by a whole Family. Luis and BegoƱa are the father and mother. And also the brothers Erik and Joni. They are very kind and nice. They explained everything to me about the hotel and the job routine.
At first, the job was very hard for me. The difficulties started due to the language barrier. I could not understand the job instructions well. But luckily they taught me patiently. Sooner or later, I learnt more and understood more. I had to use spanish to communicate with the family every day, so my spanish improved quickly. They also gave me a lot of support for many aspects as well.
During two months of working for Hotel Etxegana, I worked hard and I learnt alot. There were good times and tough times. The family always concerned about me. I enjoyed the time working with them and I built a good friendship with them.
I treasure my experience in Spain a lot. I say thank you to Instituto Hemingway who arranged this opportunity for me."
From europeaninternships we hope that this review will inspire you to take part in the programme!
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